Your Questions. Our Answers
Having clear information can make all the difference when hiring a private investigator. Below are some of the most common questions clients ask EXPERT PI, along with straightforward answers to help guide your decisions.
Clear Answers. Confident Decisions.
FREQUENTLY ASKED QUESTIONS
At EXPERT PI, we understand the importance of transparency and discretion. Explore our FAQs to learn how we approach private investigations, safeguard your privacy, and deliver results you can rely on.
WHAT TYPES OF INVESTIGATIONS DO YOU HANDLE?
EXPERT PI specializes in domestic investigations (infidelity, child custody), insurance fraud, missing persons, background checks, and legal case support. Each case is approached with professionalism and discretion to ensure reliable results.
HOW CONFIDENTIAL IS YOUR SERVICE?
Your privacy is paramount. EXPERT PI maintains strict confidentiality throughout the investigation, sharing details and findings only with you or your authorized representatives.
IS IT LEGAL TO HIRE A PRIVATE INVESTIGATOR?
Yes. EXPERT PI is fully licensed in Massachusetts, New Hampshire, and Rhode Island and abides by all federal and state regulations to ensure every investigation is conducted lawfully and ethically.
HOW LONG DOES AN INVESTIGATION USUALLY TAKE?
The duration varies based on the complexity and scope of the case. Some investigations wrap up in a few days, while others may take weeks. EXPERT PI will provide an estimated timeframe after reviewing the details of your situation.
DO YOU REQUIRE A RETAINER OR UPFRONT PAYMENT?
In most cases, EXPERT PI may request a retainer fee to initiate services, depending on the complexity of the investigation. The amount and payment terms are discussed transparently during your initial consultation to ensure clarity and mutual agreement.
WHAT INFORMATION DO YOU NEED TO START?
Basic details—like names, addresses, relevant dates, and any supporting documentation—help EXPERT PI plan effectively. The more accurate the initial information, the more efficiently the investigation can proceed.
HOW MUCH DOES IT COST?
Costs differ depending on factors like case complexity, resource needs, and time spent. EXPERT PI offers transparent pricing and will provide a detailed estimate once the specifics of your case are understood.
WILL I BE UPDATED ON PROGRESS?
Absolutely. EXPERT PI maintains open communication with clients, offering regular updates and final reports with clear, actionable findings.
WHAT HAPPENS IF YOU DON’T FIND ANY EVIDENCE?
Sometimes, the investigation may reveal no wrongdoing or hidden information. In this case, EXPERT PI will still provide a detailed report of all steps taken, ensuring transparency about the process and findings—even if they confirm nothing suspicious is happening.
HOW FAR WILL YOU TRAVEL FOR AN INVESTIGATION?
While EXPERT PI primarily serves clients in Massachusetts, New Hampshire, and Rhode Island, we can arrange services in surrounding regions or coordinate with partners if needed. Each case is handled on an individual basis to ensure comprehensive coverage and results.
Here For You
Ready to Uncover the Truth?
Contact Expert PI today for a confidential consultation and take the first step toward clarity and peace of mind.
